Course Overview

This course is designed to improve self-awareness, interpersonal relationships, and leadership by building core emotional intelligence (EQ) skills. Participants learn how to manage emotions, respond to others effectively, and use emotional insight for better decision-making.

Course Duration

• Face-to-Face and online: 2 Days non-credit bearing skills programme

Specific Outcomes

• Understand the components of emotional intelligence
• Improve self-regulation and emotional control
• Enhance empathy and social awareness
• Apply EQ in team leadership and conflict resolution

Modules Covered

• Module 1: Foundations of Emotional Intelligence
• Module 2: Self-Awareness and Self-Management
• Module 3: Social Awareness and Relationship Skills
• Module 4: EQ in Communication and Leadership
• Module 5: Managing Conflict and Building Trust
• Module 6: Creating an Emotionally Intelligent Work Culture