Course Overview

Negotiation Skills is designed for professionals engaging in negotiations with diverse stakeholders. It covers essential concepts such as negotiation approaches, process steps, major tactics, and the impact of cultural differences. Whether you’re a seasoned negotiator or new to the field, this course equips you with the knowledge and strategies needed to navigate successful negotiations in various contexts.

Course Duration

• Non-Accredited 2 days
• Accredited 3 Week

Specific Outcomes

At the end of this course, the learner should be able to:

• Explain the need for negotiation skills in business.
• Explain the steps in the negotiation process.
• Apply the steps in the negotiation process to an authentic work situation.
• Explain strategies that could be used in negotiation.

Modules Covered

• Module 1: Prepare for negotiations
• Module 2: Engage in negotiations
• Module 3: Finalise negotiations and communicate agreements.
• Module 4: Evaluate negotiation process.